EXPERT WEBSITE MAINTENANCE & SUPPORT
Specialising in WordPress Support
I aim to keep your website fast and online 24/7. No hassle or stress.
My comprehensive website support and maintenance service helps to keep your digital presence polished and primed.
From promptly addressing technical glitches and security updates to refining the design and optimising performance, I’m here to make sure your website remains inviting and functional.
Why Is Website Support & Maintenance Essential?
A website maintenance and support package is important for several reasons but essentially to ensure that your website is reaching its potential and remaining safe, secure and speedy.
Regular Maintenance
Websites require ongoing maintenance to ensure they function properly. This includes software updates, security patches, and backups. Neglecting these maintenance tasks can lead to security vulnerabilities, compatibility issues, and potential data loss. Our website maintenance packages ensure that these essential tasks are performed regularly, reducing the risk of website downtime or compromised security.
Enhanced Security
Websites are vulnerable to various security threats, such as malware, hacking attempts, and data breaches. Our website support package includes security monitoring and measures to protect the website from potential risks. Regular security scans, firewall implementation, and malware detection ensure that your website remains secure and your sensitive information is protected.
Improved Performance
A well-maintained website performs better and provides a positive user experience. Our Some of our website maintenance packages include performance optimization techniques such as caching, image compression, and code optimization. These optimizations help improve page load times, reduce bounce rates, and enhance overall user satisfaction. A faster and more responsive website also contributes to better search engine rankings.
Reliable Backup and Recovery
Data loss can be devastating for a business. Our website care packages typically include regular backups of website files and databases. In the event of a website malfunction, hacking incident, or accidental deletion, having a recent backup ensures that your website can be restored quickly, minimizing potential downtime and data loss.
Technical Support
Having access to reliable technical support is crucial when issues arise or updates need to be made. Some of our website support packages provide dedicated technical support, ensuring that you have assistance when you need it. This can save you time and frustration by having an expert available to troubleshoot and resolve any website-related problems.
Peace of Mind
Managing a website requires time, expertise, and attention to detail. By investing in a website maintenance package, you can offload the responsibility of website maintenance and security to us. This allows you to focus on your core business activities, knowing that your website is in capable hands. It provides peace of mind, knowing that your website is being monitored, maintained, and optimized, leaving you free to concentrate on growing your business.
Website Support & Maintenance Packages
I provide a variety of monthly website maintenance packages to ensure your website operates at its fullest potential, so you can concentrate on running your business.
Bronze Support
Basic support for small websites- Monthly backups *
- SSL Certificate *
- Quarterly software updates / WordPress, Theme & Plugins Updates
- Security monitoring (Daily)
- Uptime monitoring
- Website support (1hr / mth) **
** Email support only - extra support time charged at hourly rate
Silver Support
Suitable for medium size websites- Weekly backups *
- SSL Certificate *
- Monthly software updates / WordPress, Theme & Plugins Updates
- Security monitoring (Daily)
- Uptime monitoring
- Website support (2hrs / mth) **
- On-demand content updates (1 hr / mth)
** Email and telephone support - extra support time charged at hourly rate
Gold Support
Suitable for large & ecommerce websites- Weekly backups *
- SSL Certificate *
- Monthly software updates / WordPress, Theme & Plugins Updates
- Security monitoring (Daily)
- Uptime monitoring
- Website support (4hrs / mth) **
- On-demand content updates (2 hr / mth)
** Email and telephone support - extra support time charged at hourly rate
**My website support can include adding new content, graphics, blog posts, creating new pages, landing pages, generating forms etc. Your support time rolls over for 1 months, so if you don’t use it, it’s still there for a little bit longer.
It’s important to note that the support your website requires can vary based on factors such as the complexity of the website, the size of the business, and the level of customisation required. Contact me to discuss your specific needs to get accurate pricing information and a customised website maintenance and support package.